Terms of Service

Last updated: November 8, 2026

1. Business information

Business name: BuyGameCodes
Legal entity: DATALEB
Website: https://buygamecodes.com
Address: 10 rue de la Paix, 75002 Paris, France
Email: support@buygamecodes.com
Phone: +1 917-947-0294

2. General conditions of use

By accessing or purchasing from buygamecodes.com, you agree to these terms. They apply to all visitors, customers and users of this website.

BuyGameCodes is operated by DATALEB, established in France. We operate as an independent third-party reseller of digital game licences and are not affiliated with Valve, Microsoft, Sony or any game publisher unless explicitly stated.

3. Privacy

Please review our Privacy Policy, which explains how we collect, use and protect your information.

4. Electronic communications

By using this website or contacting us by email, you consent to receive communications electronically. These communications satisfy any legal requirement for written communication.

5. Digital delivery

Digital products only. Every product sold on this website is a digital activation key delivered electronically by email and through your customer account area. No physical goods are shipped.

Platform compatibility. You are responsible for checking that the platform stated on the product page, PC, Xbox or PlayStation, matches the account you intend to redeem the key on.

Activation support. We provide guidance and support for activation-related questions. We do not provide game installation or configuration services.

Full details are in our Delivery Policy.

6. Activation region

Game keys may be issued for a specific activation region. The activation region that applies to a key is confirmed to you when the key is delivered, and we will tell you on request before you order. It is your responsibility to check it against the country your platform account is registered in before you reveal the key.

A key issued for one region cannot be converted to another, by us or by the platform, once it has been issued. If the region that applies to your key does not match your account, do not redeem the key: contact us first.

7. Licence terms

Account binding. Once a key has been redeemed on a platform account, it is permanently bound to that account. Neither we nor the platform can move, reset or transfer it.

Compliance. You are responsible for using the game in accordance with the publisher’s and the platform’s own terms.

Personal use. Keys are sold for personal use. Reselling or redistributing a key bought from us is prohibited, as is bulk purchasing through automated means.

8. Site access

DATALEB grants you a limited licence for personal use of this website. Unauthorised activities such as content resale, automated data extraction or misuse of trademarks are prohibited.

9. Reviews and user content

You may submit reviews or comments provided they are lawful and not misleading. By submitting content, you grant DATALEB a non-exclusive, royalty-free right to display it.

10. Product information

We work to keep product descriptions, prices, platforms and activation regions accurate. Errors may nonetheless occur. We reserve the right to correct any inaccuracy and to adjust or cancel an order where necessary, refunding you in full if payment has already been taken.

11. Refunds

Because our products are digital and delivered instantly, refunds are subject to verification. In summary:

• a refund may be issued if a key is verified as unusable and our support team is unable to resolve the issue;
• a refund may be considered if a key was not delivered after payment was confirmed;
• no refund is granted for a key that has been successfully activated and is functioning.

The full conditions are set out in our Refund and Returns Policy, which forms part of these terms.

12. Right of withdrawal

If you are a consumer resident in the European Union, you normally have fourteen days to withdraw from a distance purchase without giving a reason.

Activation keys are digital content supplied on an intangible medium, and they are supplied as soon as your payment is confirmed. Under article L221-28 1° of the French Consumer Code, the right of withdrawal does not apply to such content once performance has begun with your prior express consent and your acknowledgement that you lose that right.

That is why, before your order can be placed, you must tick a dedicated box at checkout, separate from your acceptance of these terms, by which you ask for your key to be supplied immediately and acknowledge that you lose your right of withdrawal once it has been supplied. Your confirmation, and the date and time you gave it, are recorded with your order. An order cannot be placed without it.

A pre-order is different, because nothing has been supplied yet: you may cancel it for a full refund at any time before the key is sent to you, as set out in section 13.

Losing the right of withdrawal does not affect your legal guarantee of conformity. A key that does not work is handled under our Refund and Returns Policy.

13. Pre-orders

A pre-ordered key is delivered on or shortly before the game’s release date. You may cancel a pre-order for a full refund at any time before the key is sent to you. If a publisher cancels a game you have pre-ordered, we refund you without you having to ask.

14. Disclaimer

All products and services are provided “as is” and “as available”. We make no warranties beyond those required by applicable law. We are not responsible for issues resulting from platform account restrictions, user misuse, or changes made by a publisher or platform after your purchase.

15. Limitation of liability

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud. Subject to that, our total liability in connection with an order is limited to the amount you paid for that order. We are not liable for loss of game progress or account content, for a platform suspending or closing your account, or for indirect or consequential loss of any kind.

16. Governing law

These terms are governed by French law. Any dispute relating to their interpretation or performance falls within the jurisdiction of the French courts. If you are a consumer, you keep the right to bring proceedings before the court of the place where you lived when the contract was concluded, or where the harm occurred, and the mandatory consumer law of your country of residence continues to apply to you.

17. Modifications

We may update these Terms of Service at any time. The version in force is the one published on this page when you place your order, and the date above tells you when it last changed. Continued use of the website constitutes acceptance of any updated terms.

18. Contact

For any question regarding these terms or our policies:
Email: support@buygamecodes.com
Phone: +1 917-947-0294

DATALEB
10 rue de la Paix
75002 Paris
France

Working days/hours: Mon – Sun / 9:00 AM – 8:00 PM.